R. Kinney Williams & Associates
R. Kinney Williams
& Associates

Internet Banking News

May 12, 2002

FYI - Mail processed in a secure facility outside the Federal Reserve Board buildings has tested positive for traces of anthrax DNA.  www.federalreserve.gov/boarddocs/press/other/2002/200205092/default.htm

INTERNET COMPLIANCE
Electronic Fund Transfer Act, Regulation E (Part 2 of 2)

Additionally, the regulations clarifies that a written authorization for preauthorized transfers from a consumer's account includes an electronic authorization that is not signed, but similarly authenticated by the consumer, such as through the use of a security code.  According to the OSC, an example of a consumer's authorization that is not in the form of a signed writing but is, instead, "similarly authenticated," is a consumer's authorization via a home banking system.  To satisfy the regulatory requirements, the institution must have some means to identify the consumer (such as a security code) and make a paper copy of the authorization available (automatically or upon request).  The text of the electronic authorization must be displayed on a computer screen or other visual display that enables the consumer to read the communication from the institution. Only the consumer may authorize the transfer and not, for example, a third-party merchant on behalf of the consumer.


Pursuant to the regulations, timing in reporting an unauthorized transaction, loss, or theft of an access device determines a consumer's liability.  A financial institution may receive correspondence through an electronic medium concerning an unauthorized transaction, loss, or theft of an access device.  Therefore, the institution should ensure that controls are in place to review these notifications and also to ensure that an investigation is initiated as required.


INTERNET SECURITY
- We continue the series  from the FDIC "Security Risks Associated with the Internet."  While this Financial Institution Letter was published in December 1997, the issues still are relevant.


Logical Access Controls 

A primary concern in controlling system access is the safeguarding of user IDs and passwords.  The Internet presents numerous issues to consider in this regard. Passwords can be obtained through deceptive "spoofing" techniques such as redirecting users to false Web sites where passwords or user names are entered, or creating shadow copies of Web sites where attackers can monitor all activities of a user. Many "spoofing" techniques are hard to identify and guard against, especially for an average user, making authentication processes an important defense mechanism. 

The unauthorized or unsuspected acquisition of data such as passwords, user IDs, e-mail addresses, phone numbers, names, and addresses, can facilitate an attempt at unauthorized access to a system or application. If passwords and user IDs are a derivative of someone's personal information, malicious parties could use the information in software programs specifically designed to generate possible passwords. Default files on a computer, sometimes called "cache" files, can automatically retain images of such data received or sent over the Internet, making them a potential target for a system intruder. 


Security Flaws and Bugs / Active Content Languages 

Vulnerabilities in software and hardware design also represent an area of concern. Security problems are often identified after the release of a new product, and solutions to correct security flaws commonly contain flaws themselves. Such vulnerabilities are usually widely publicized, and the identification of new bugs is constant. These bugs and flaws are often serious enough to compromise system integrity. Security flaws and exploitation guidelines are also frequently available on hacker Web sites. Furthermore, software marketed to the general public may not contain sufficient security controls for financial institution applications. 

Newly developed languages and technologies present similar security concerns, especially when dealing with network software or active content languages which allow computer programs to be attached to Web pages (e.g., Java, ActiveX). Security flaws identified in Web browsers (i.e., application software used to navigate the Internet) have included bugs which, theoretically, may allow the installation of programs on a Web server, which could then be used to back into the bank's system. Even if new technologies are regarded as secure, they must be managed properly. For example, if controls over active content languages are inadequate, potentially hostile and malicious programs could be automatically downloaded from the Internet and executed on a system.
  

Viruses / Malicious Programs 


Viruses and other malicious programs pose a threat to systems or networks that are connected to the Internet, because they may be downloaded directly. Aside from causing destruction or damage to data, these programs could open a communication link with an external network, allowing unauthorized system access, or even initiating the transmission of data.


PRIVACY EXAMINATION QUESTION
- We continue our series listing the regulatory-privacy examination questions.  When you answer the question each week, you will help ensure compliance with the privacy regulations.

Content of Privacy Notice

12. Does the institution make the following disclosures regarding service providers and joint marketers to whom it discloses nonpublic personal information under §13:

a. as applicable, the same categories and examples of nonpublic personal information disclosed as described in paragraphs (a)(2) and (c)(2) of section six (6) (see questions 8b and 10); and [§6(c)(4)(i)]

b. that the third party is a service provider that performs marketing on the institution’s behalf or on behalf of the institution and another financial institution; [§6(c)(4)(ii)(A)] or

c. that the third party is a financial institution with which the institution has a joint marketing agreement? [§6(c)(4)(ii)(B)]

 

PLEASE NOTE:  Some of the above links may have expired, especially those from news organizations.  We may have a copy of the article, so please e-mail us at examiner@yennik.com if we can be of assistance.  

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